Website Building Software
Complaint Procedure
In the unlikely event that you or a member of your party has a complaint about your holiday:
(a) All complaints should be reported to Keith Moors in writing via email to: keith@moorlandfisheries.co.uk. while at the venue, so that we have an opportunity to resolve the issue during your stay.
(b) If a resolution cannot be achieved at the venue, Moorland Fisheries welcomes post-trip feedback.
(c) Ongoing complaints should be submitted in writing within 7 days of your return to: keith@moorlandfisheries.co.uk
(d) Guests are kindly requested to follow this complaint procedure and give us a fair opportunity to resolve any concerns directly, before publishing feedback on public platforms.
Website Building Software